1.Who We Are?

Chengdu Derbo Steel Co.,Ltd located in Chengdu China, We are a large scale professional enterprise, which is specialized in the producing, processing, trading and warehousing of steel products.

 

2.Q: What's your advantage?

Good Quality + Factory Price + Quick Response + Reliable Service+ Cheapest Shipping+ On Time Delivery.

 

3.Q: Do you have a quality control team?

Yes.Chengdu Derbo Steel’s quality control department is the strongest and most independent department in our company. We have a well trained professional quality control team and are committed to providing high quality steel products to our business partners. We run according to the standardized inspection and service process. We assure our business partners of carrying out each order successfully.

 

4.Q: Can you supply international logistics service?

We have sign long term cooperative agreement with BOLLORE (SDV), NECTRANS (GETMA), PIL, COSCO for international logistics service.

With professional logistics transportation level, perfect service system and excellent professional team, depending on the reliable overseas agent network around the world, we offers the highest quality services and designs the best transportation route and scheme for all the customers.

 

5.Q: Can you provide technical service support for your customer?

Yes. We can provide professional technical service support as following:

1) Assist material (standard, grade) selection

2) Assure metallurgical properties to meet requirement.

3) Assist cargo inspection and submit the test report

4) Integrate superior resources and evaluate the credit of the mills.

5) Investigate problems when they occur

 

6.Q: If there is some quality problem, how to resolve it?

We can guarantee that our products have passed the quality inspection before they are sent to customers.

We allow weight claims within 30 days after the cargo arrive at the destination port against third-party inspection report

We allow quality claims within 45 days after the cargo arrive at the destination port against third-party inspection report

 

7.Q: Can you accept customize?

Yes, we can. We can manufacture as customer’s requirement. You can send the CAD or drawing to us

 

8.Q: If there is some quality problem, how to resolve it?

We can guarantee that our products have passed the quality inspection before they are sent to customers.

We allow weight claims within 30 days after the cargo arrive at the destination port against third-party inspection report

We allow quality claims within 45 days after the cargo arrive at the destination port against third-party inspection report

 

9.Q: How about payment term?

L/ C or T/T